At Myo Rehab and Wellness, we are committed to protecting the privacy of our clients and ensuring the confidentiality of the information they share with us. This Privacy Policy outlines how we collect, use, and safeguard personal information in compliance with applicable privacy laws.
- Information We Collect:
– Personal Information: We may collect personal information such as name, contact details, and health history to provide personalised massage therapy services.
– Health Information: We may collect health-related information to ensure the safety and effectiveness of the massage treatments provided.
– Payment Information: We may collect payment details to process transactions for services rendered.
- Use of Information:
– Personal information is used to schedule appointments, provide tailored massage treatments, and communicate with clients effectively.
– Health information is used to customise massage therapy sessions and ensure the well-being of our clients.
– Payment information is used to process transactions and maintain accurate billing records.
- Information Sharing:
We do not disclose personal information to third parties without consent, except for situations required by law or to protect the safety of our clients or others.
- Data Security:
We implement appropriate security measures to protect personal information from unauthorised access, disclosure, alteration, or destruction.
- Cancellation Policy:
– We have a non-refundable deposit policy that needs to be paid to confirm your booking.
– Clients are required to provide at least 24 hours’ notice for appointment cancellations.
– Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.
– No-shows without prior notice may be charged the full fee for the missed appointment.
- Changes to Privacy Policy:
We reserve the right to update and modify this Privacy Policy as needed. Any changes will be communicated to clients through our website or other appropriate channels.
By receiving services from Myo Rehab and Wellness, clients acknowledge and agree to the terms outlined in this Privacy Policy, including the cancellation policy.
If you have any questions or concerns about our Privacy Policy or cancellation terms, please contact us at myotherapy.rehab@gmail.com.